Returns & Exchanges

We want you to be completely satisfied with your purchase from The Leprosy Mission Shop, which is why we offer a 30-day return policy on all non-perishable items. Your support helps transform lives, and we are committed to ensuring your shopping experience is positive and hassle-free.

Return Process

• 1.
  Contact Customer Care

  Email or call our support team within 30 days of receipt to notify us of your intent to return an item and receive a return authorization number.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring they are in resaleable condition, and include a copy of your delivery note or order confirmation.

• 3.
  Ship the Item

  Address your package to our returns department and drop it off at your local post office; we recommend obtaining a proof of postage for your records.

• 4.
  Receive Refund or Exchange

  Once we receive and inspect your returned goods, we will process your refund to the original payment method or dispatch your requested exchange item within 7-10 working days.