Frequently Asked Questions
Everything you need to know about shopping with a purpose.
How long will it take for my order to arrive?
Standard delivery typically takes 3-5 working days within the UK. International shipping times vary depending on the destination and local postal services.
What is your return policy?
We offer a 30-day return policy for most items. Products must be returned in their original packaging and condition to be eligible for a full refund.
How does my purchase support people affected by leprosy?
All profits from The Leprosy Mission Shop go directly towards supporting projects that provide medical care, rehabilitation, and education for people affected by leprosy worldwide.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery's progress.
Do you offer eco-friendly packaging?
We are committed to sustainability and use recyclable or biodegradable materials for our packaging whenever possible to minimize our environmental impact.